Complaints

If you are a parent or a carer and your child has a problem at school, there is a process you should follow to report your concerns directly to the school. If you are unhappy with how your concerns have been addressed you can make a complaint. Hopewell School has a formal complaints policy, copies are available to all parents upon request or accessible via the School Policies section of the school website.

In the first instance all complaints should be brought to the attention of the Headteacher:

Ms Susan Mayo

Hopewell School

Baden Powell Close

Dagenham

Essex

RM9 6XN

Tel: 0208 593 6610

E-mail: complaints@hopewellschool.co.uk

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Restoring Hope, Releasing Potential, Rebuilding Lives

COMPLAINTS

Tel: 0208 593 6610

E-mail: complaints@hopewellschool.co.uk

Herman Allen

Tel: 0208 593 6610

E-mail: cog@hopewellschool.co.uk

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